AGENDA

Tuesday, November 1, 2005
1:00 p.m. - 8:00 p.m.   Registration
Executive Guest Registration
Sponsored by:

1:00 p.m. - 8:00 p.m.   Vendor Registration
4:30 p.m. - 6:00 p.m.   Round Table Discussions (Executive Guests Only)
6:15 p.m. - 6:45 p.m.   Executive Guest Orientation
6:15 p.m. - 6:45 p.m.   Vendor Orientation
7:00 p.m. - 8:00 p.m.   Keynote Presentation
Karaoke Capitalism
Speaker: Kjell Nordstrom
8:00 p.m. - 10:00 p.m.   Welcome Reception
Wednesday, November 2, 2005
7:00 a.m. - 7:50 a.m.   Group Breakfast
8:00 a.m. - 8:50 a.m.   Gartner Insight Session
Scenarios for Outsourcing: How Global Sourcing Must Evolve
Presented by: Ian Marriott and Allie Young
8:50 a.m. - 9:00 a.m.   Break
9:00 a.m. - 9:50 a.m.   Gartner Insight Session
Pricing Myths - A Look at Risk-Adjusted Costs in a Globally Sourced World
Presented by: Frances Karamouzis
10:00 a.m. - 11:50 a.m.   Case Study Presentations
Noon - 1:00 p.m.   Attendee Lunch
1:10 p.m. - 2:00 p.m.   Gartner Insight Session
Security And Privacy Issues With Global Sourcing
Presented by: Arabella Hallawell
2:15 p.m. - 3:45 p.m.   Case Study Presentations
4:00 p.m. - 4:50 p.m.   Gartner Insight Session - CHOICE
Captive Center Dynamics: A Cookbook
Presented by: Partha Iyengar
Global Infrastructure Service Offerings
Presented by: Richard Matlus
5:00 p.m. - 7:00 p.m.   Global Sourcing Pavilion
7:00 p.m. - 10:00 p.m.   Evening Party
Sponsored by:
Thursday, November 3, 2005
7:00 a.m. - 7:50 a.m.   Group Breakfast
8:00 a.m. - 8:50 a.m.   Gartner Insight Session
Top Reasons Why Offshore Deals Fail
Presented by: Helen Huntley
9:00 a.m. - 10:50 a.m.   Case Study Presentations
10:50 a.m. - 11:00 a.m.   Break
11:00 a.m. - 11:50 a.m.   Gartner Insight Session
Political and Economic Risks of Outsourcing (by Country)
Presented by: Joseph Feiman
Noon - 1:00 p.m.   Attendee Lunch
1:15 p.m. - 2:50 p.m.   Case Study Presentation
2:50 p.m. - 3:00 p.m.   Break
3:00 p.m. - 3:50 p.m.   Gartner Insight Session - CHOICE
Offshore BPO: 'Inevitably Successful' or Victim of its Own Success?
Presented by: Robert Brown
Outsourcing - An Opportunity or a Threat in Financial Services and Insurance?
Presented by: Kimberly Harris-Ferrante
4:15 p.m. - 6:15 p.m.   Global Sourcing Pavilion
6:15 p.m. - 6:30 p.m.   Break
6:30 p.m. - 7:30 p.m.   Closing Panel Discussion
Presented by: Partha Iyengar
7:45 p.m. - 9:00 p.m.   Awards Reception